(Frequently Asked Questions)
Here are some answers to some questions we get frequently:
All parts are used unless noted otherwise; there is a warranty on all parts. Get more warranty information here >
Of course, we would love to have you down to our establishment. We would like to build a lasting relationship with our customers. Call 866.458.6309 for a shipping quote.
All our parts are delivered with a standard 6 Month Warranty. There will not be exceptions after the 6 month period. Our Warranty will vary on Special Order parts. We will replace the warranted part if we have it in stock, or refund the money.
We may ask for the part to be returned for inspection purposes. We will not refund money on a part that has been damaged i.e. dropped or damaged during install.
Additional warranties are available.
Have more questions? View our full Warranty Policy here >
We would prefer that everyone pays instantly, unfortunately on eBay many people purchase items then take a very long time to pay, or do not pay at all. If you have not paid within 1 week of purchase a dispute will be filed with eBay, and you will receive negative feedback. If it will take you a long time to send payment please contact us.
We only ship to the lower 48 states. In some cases we can make exceptions but please be aware there is a drastic change in shipping costs to other countries, Hawaii, and Alaska. We will have to be notified before purchase. Get more shipping information here >
Shipping and handling is specified at each listing, unless there is a special circumstance like shipping of an engine. Please do not ask to have shipping costs lowered, it takes time and materials to box items.
In most cases packages will go out the same day as the payment is received, assuming the payment was made before 4:30. Generally speaking, items should be received in a week, but that is up to UPS. Obviously shipping times will vary depending on your location. Get more information on shipping here >
In most cases if you have not received a tracking number it is probably in your junk mail folder. We send out the tracking information to the email provided by eBay. Check your junk mail first, then give us a call.
here are still some true foreign cars out there, but the “big three” (Ford, General Motors and Daimer-Chrysler) use import parts for assembly lines and bodies from foreign auto makers. Many automakers also import cars made from other countries. Wondering where your part fits in? Give us a call and we can explain.
We carry over 120,000 parts. We cannot list everything on eBay, so you can contact us to request a part. We can list parts on eBay at special request if we have the part in stock.
If we don’t have it…we’ll find it. If we don’t have your foreign or domestic part in our inventory, we’ll locate if for you.